Sentrum vs Triple Whale

Triple Whale tracks where the sale came from. Sentrum tells you why sales stopped coming.

Attribution answers 'which channel?' Diagnosis answers 'why did it break?' — the question that actually saves your account.

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Triple Whale

eCommerce Attribution Platform

First-party attribution and analytics platform for Shopify/DTC brands. Known for the Triple Pixel, Blended ROAS, P&L dashboards, and the "Moby" AI assistant. Recently restructured pricing across Starter (~$100/mo), Growth (~$300/mo), and Enterprise tiers.

Best for: DTC eCommerce brands on Shopify that need first-party attribution across Meta, Google, and TikTok — and want a unified P&L view
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Sentrum

Diagnostic dashboard for Meta + TikTok

Root cause diagnosis for Meta campaigns. Tells you why performance changed and what to do next.

Best for: Media buyers who need to diagnose performance and take action
TikTok support coming soon

Triple Whale is an attribution platform for eCommerce. It answers 'where did this conversion come from?' using its first-party pixel and post-purchase surveys. That's genuinely useful for channel allocation. But here's what Triple Whale doesn't answer: why your CPA doubled on Tuesday. Why your best campaign's CPM jumped from $28 to $45 over four months. Why your ROAS is sliding and nothing in your setup changed. Reddit is full of media buyers asking exactly these questions — and attribution tools can't help. Sentrum is the diagnostic dashboard for Meta buyers. Built by a media buyer with 8 years in the trenches, it tells you WHY performance changed and WHAT TO DO NEXT. Not which channel got credit for the sale — why the sales stopped coming in the first place.

What Triple Whale does well

First-party attribution via Triple Pixel
Blended ROAS across Meta, Google, TikTok, Klaviyo, Shopify
Real-time P&L dashboard — see true profitability at a glance
Post-purchase surveys for attribution validation
Native Shopify integration that feels seamless
Customer journey visualization across channels
Strong community and educational resources

Why choose Sentrum instead?

If diagnosis and action are your priority, here's where Sentrum delivers:

Diagnoses the WHY, not just the WHERE

Triple Whale answers "did Meta drive this sale?" Sentrum answers "why did Meta CPA jump 40% this week — and what do I do about it?" Users consistently report Triple Whale's numbers don't match Meta, don't match GA, don't match Shopify. That's an attribution debate. Sentrum skips it entirely and diagnoses your account directly.

No pixel wars, no attribution disagreements

Buyers report spending weeks reconciling Triple Whale data against Meta and GA4 — and still not knowing which is right. Sentrum doesn't re-attribute your conversions. It diagnoses the performance Meta already reports. No conflicting numbers. No "which dashboard do I trust?" paralysis.

Root cause decomposition, not dashboards

Every performance change gets broken down: Was it CPM pressure from audience saturation? CTR decline from creative fatigue? CVR shift from landing page issues? Budget reallocation across ad sets? Sentrum shows the causal chain — not just a P&L summary.

Works for any Meta advertiser, not just Shopify DTC

Triple Whale is built for Shopify eCommerce. If you run lead gen, app installs, or awareness campaigns, it's essentially useless. Sentrum works for every Meta objective — with KPIs that automatically adapt to your campaign goals.

Know if your optimizations actually worked

Triple Whale shows what converted. Sentrum shows whether your last budget change, creative swap, or audience adjustment actually moved the needle — with optimization timelines overlaid on your KPI trends.

Feature comparison

FeatureSentrumTriple Whale
Root cause diagnosis
CPM/CTR/CVR decomposition
Optimization timeline tracking
Objective-aware KPIseComm only
AI diagnostic insightsLimited (Moby)
Lead gen / awareness support
First-party attribution pixel
Blended cross-channel ROAS
Shopify integration
Post-purchase surveys
Google/TikTok/multi-platformMeta-deep
Creative analyticsDiagnosticLighthouse

The verdict

Choose Triple Whale if...

You're a Shopify DTC brand and attribution is your primary pain point. You don't trust platform-reported conversions and need a first-party pixel. You want a unified P&L across Meta, Google, TikTok, and Shopify. Your question is 'where did the sale come from?'

Choose Sentrum if...

Your CPA spiked and you don't know why. You trust Meta's numbers (or your client does) but can't explain performance swings. You run lead gen, app installs, or awareness — not just eComm. You're tired of staring at dashboards and want a tool that diagnoses problems and tells you what to fix. Your question is 'why did performance change and what do I do?'

Frequently asked questions

Can I use both Triple Whale and Sentrum?

Yes — they solve different problems. Triple Whale handles cross-channel attribution ("did Meta or Google drive this sale?"), Sentrum handles Meta-specific diagnosis ("why did CPA spike and what should I change?"). Some teams use Triple Whale for budget allocation across channels and Sentrum for day-to-day campaign optimization.

Why doesn't Sentrum do attribution?

Because attribution is a solved problem — tools like Triple Whale and Northbeam handle it well. The unsolved problem is diagnosis: your CPA doubled overnight and nobody can tell you why. That's the gap Sentrum fills.

Triple Whale has creative analytics (Lighthouse). How is Sentrum different?

Lighthouse shows which creatives are performing. Sentrum diagnoses whether creative fatigue is actually driving your performance change — or if it's CPM pressure, audience saturation, budget pacing, or something else entirely. We diagnose the cause before pointing at creative.

Is Triple Whale worth it for small brands?

Many Reddit users report Triple Whale is hard to justify at $10–30K/mo ad spend. If attribution isn't your biggest problem — if your real pain is understanding why performance changed — Sentrum gives you diagnostic intelligence without the enterprise price tag.

Ready to diagnose your Meta performance?

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